UniMAP Centre for Information and Communication Techology Client Charter are:
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Creating Email and Portal accounts for all UniMAP Staff within one (1) working day from the date of application.
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To ensure that all complaints are logging into all UniMAP application and feedback will be responded within one (1) working day from the date of application.
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To ensure all services and repair jobs for all UniMAP staff computers are completed within 4 working days.
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To ensure UniMAP’s campus network interruption are resolved within three (3) working days for each incident which are involve directly control from ICT Centre.
