IT Infrastructure Library (ITIL), is the most widely accepted approach to IT service management in the world. ITIL provides a cohesive set of best practice, drawn from the public and private sectors internationally. More informations.

List of staff with this certification:

1. Mr. Nasrudin Abd Shukor

2. Mr. Zairi Bin Zainon

3. Mrs. Najdawati Binti Mohd Fadzil

4. Mrs. Madaliatun Najah Binti Mahmud

5. Mrs. Nor Azima Binti Abu Seman