IT Infrastructure Library (ITIL), is the most widely accepted approach to IT service management in the world. ITIL provides a cohesive set of best practice, drawn from the public and private sectors internationally. More informations.
List of staff with this certification:
1. Mr. Nasrudin Abd Shukor
2. Mr. Zairi Bin Zainon
3. Mrs. Najdawati Binti Mohd Fadzil
4. Mrs. Madaliatun Najah Binti Mahmud
5. Mrs. Nor Azima Binti Abu Seman