Client Charter

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Complaints

For all ICT damage complaints, inquiries, suggestions, and feedback, please fill in the Complaints and Feedback System..

All complaints involving ICT asset security, including breaches, threats, damage, and unauthorized physical access, must be reported on the ICT Security Incident Reporting Form.

Hotline: 604 941-4401/4402/4403

Applications

 

Registration for Microsoft Office 365 Registration for Adobe Creative Cloud Application for Software Repair and Installation

Microsoft Office Software Application Form for UniMAP Staff

Notice:

1. 𝑂𝑛𝑙𝑦 𝑎𝑝𝑝𝑙𝑖𝑐𝑎𝑡𝑖𝑜𝑛 𝑣𝑖𝑎 𝑝𝑟𝑜𝑣𝑖𝑑𝑒𝑑 𝑓𝑜𝑟𝑚 𝑤𝑖𝑙𝑙 𝑏𝑒 𝑒𝑛𝑡𝑒𝑟𝑡𝑎𝑖𝑛𝑒𝑑.

2. 𝑌𝑜𝑢 𝑤𝑖𝑙𝑙 𝑟𝑒𝑐𝑒𝑖𝑣𝑒 𝑎 𝑡𝑒𝑚𝑝𝑜𝑟𝑎𝑟𝑦 𝑝𝑎𝑠𝑠𝑤𝑜𝑟𝑑 𝑣𝑖𝑎 𝑒𝑚𝑎𝑖𝑙 (𝑛𝑜-𝑟𝑒𝑝𝑙𝑦@𝑚𝑖𝑐𝑟𝑜𝑠𝑜𝑓𝑡.𝑐𝑜𝑚) 𝑤𝑖𝑡ℎ𝑖𝑛 𝑜𝑛𝑒 𝑤𝑜𝑟𝑘𝑖𝑛𝑔 𝑑𝑎𝑦.

ADOBE SOFTWARE APPLICATION FORM (𝐒𝐞𝐤𝐬𝐲𝐞𝐧 𝐏𝐞𝐧𝐠𝐮𝐫𝐮𝐬𝐚𝐧 𝐏𝐞𝐫𝐚𝐧𝐭𝐢 𝐏𝐢𝐧𝐭𝐚𝐫)

Notice:

1. 𝑂𝑛𝑙𝑦 𝑎𝑝𝑝𝑙𝑖𝑐𝑎𝑡𝑖𝑜𝑛 𝑣𝑖𝑎 𝑝𝑟𝑜𝑣𝑖𝑑𝑒𝑑 𝑓𝑜𝑟𝑚 𝑤𝑖𝑙𝑙 𝑏𝑒 𝑒𝑛𝑡𝑒𝑟𝑡𝑎𝑖𝑛𝑒𝑑.

2. 𝑌𝑜𝑢 𝑤𝑖𝑙𝑙 𝑟𝑒𝑐𝑒𝑖𝑣𝑒 𝑎 𝑡𝑒𝑚𝑝𝑜𝑟𝑎𝑟𝑦 𝑝𝑎𝑠𝑠𝑤𝑜𝑟𝑑 𝑣𝑖𝑎 𝑒𝑚𝑎𝑖𝑙 (𝑛𝑜𝑡𝑖𝑓𝑖𝑐𝑎𝑡𝑖𝑜𝑛𝑠@𝑎𝑑𝑜𝑏𝑒.𝑐𝑜𝑚) 𝑤𝑖𝑡ℎ𝑖𝑛 𝑜𝑛𝑒 𝑤𝑜𝑟𝑘𝑖𝑛𝑔 𝑑𝑎𝑦.

SERVICE 𝐑EQUEST FORM

REMINDER!!

PLEASE DO DATA 𝐁𝐀𝐂𝐊𝐔𝐏!!

.

THE DMDC DEPARTMENT WILL NOT BE RESPONSIBLE FOR ANY DATA LOSS/DAMAGE, SOFTWARE, OR APPLICATIONS!!

.

For further details, Please contact:

Zuril DMDC

Wa.me/60124052675?text=PermohonanPembaikanPC
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SOFTWARE

For students who require assistance, please submit your request by filling out the following form

https://forms.gle/ZuaTxeAEXx83zZEn9

 

The application will be processed within 3 working days from the date of receipt of the application.

 

Update Date:

 

4/4/2024

 

For any inquiries or complaints, please contact the DMDC HELPDESK

https://sites.google.com/unimap.edu.my/aduan-helpdesk-dmdc/home

 

 

 

SOFTWARE

APPLICATION CATEGORY

METHOD OF APPLICATION AND USAGE

MICROSOFT 𝟑𝟔𝟓

 

Staff and Students

 

Account registration can be made using UniMAP email at the link https://www.microsoft.com/en­us/education/products/office

MICROSOFT Teams

Staff and Students

Usage is through

https://teams.microsoft.com

 

Access to the Software

Students requiring assistance may apply by filling out the following form:

  • Microsoft 365 A3 For Students including MS Teams.

 

 

APPLICATION FOR 𝐌𝐈𝐂𝐑𝐎𝐒𝐎𝐅𝐓 𝐎𝐅𝐅𝐈𝐂𝐄 𝟑𝟔𝟓

Application for 𝐔𝐧𝐢𝐌𝐀𝐏 STUDENTS

Notice:

1. 𝑂𝑛𝑙𝑦 𝑎𝑝𝑝𝑙𝑖𝑐𝑎𝑡𝑖𝑜𝑛 𝑣𝑖𝑎 𝑝𝑟𝑜𝑣𝑖𝑑𝑒𝑑 𝑓𝑜𝑟𝑚 𝑤𝑖𝑙𝑙 𝑏𝑒 𝑒𝑛𝑡𝑒𝑟𝑡𝑎𝑖𝑛𝑒𝑑.

2. 𝑌𝑜𝑢 𝑤𝑖𝑙𝑙 𝑟𝑒𝑐𝑒𝑖𝑣𝑒 𝑎 𝑡𝑒𝑚𝑝𝑜𝑟𝑎𝑟𝑦 𝑝𝑎𝑠𝑠𝑤𝑜𝑟𝑑 𝑣𝑖𝑎 𝑒𝑚𝑎𝑖𝑙 (𝑛𝑜-𝑟𝑒𝑝𝑙𝑦@𝑚𝑖𝑐𝑟𝑜𝑠𝑜𝑓𝑡.𝑐𝑜𝑚) 𝑤𝑖𝑡ℎ𝑖𝑛 𝑜𝑛𝑒 𝑤𝑜𝑟𝑘𝑖𝑛𝑔 𝑑𝑎𝑦.

 

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Centre for Information and Communication Technology (CICT),  

Universiti Malaysia Perlis (UniMAP), 

Pauh Putra Campus, 02600 Arau, Perlis, MALAYSIA.

Tel. Helpdesk :+604 - 988 5466 / 5467 / 5468

Email : This email address is being protected from spambots. You need JavaScript enabled to view it.

 

Administration Office Hours

Monday – Thursday

8.10 am – 1.00 pm

1.00 pm – 2.00 pm (lunch break)

2.00 pm – 5.10 pm

 

Friday

8.10 am – 12.15 pm

12.15 pm – 2.45 pm (lunch break)

2.45 pm – 5.10 pm

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